How do I purchase bids?
Purchasing Bids is easy. New user? Click on Join Us and create an
account. You will instantly be taken to the purchase bids area where you
can select the bid package you want. Already a member? Sign in with your
user name and password, then click on your name at the top right, and then
Purchase Bids from the drop down menu. Signing in with Facebook routes
you directly to the Purchase Bids area. Don't worry if you do not have a
PayPal account. After initiating the purchase, you will be taken to the
next page, where you can choose to pay via credit card or PayPal.
How do I redeem a coupon code?
From the drop down menu by your username, select Redeem Coupon Code. Just enter the code (not case sensitive), and the captcha code, and then click Redeem.
What do I do if I am the winner?
How does random BIN work?
If you win an auction, you will receive an email notification, giving you
further instructions on how to pay for your item. In most cases, you will have up to 14 days to pay. You can also navigate
to the "Won Auctions" area from the drop down menu by your user name to pay for
your won items.
An Auction may or may not employ random BIN triggers. When
employed, random triggers are automatically generated by the system and applied
to the bid series when the auction is activated. The BIN is triggered
when a bidder hits a prices that was assigned randomly by the system. The
bidder will then have the option to buy at the current price or to let the
option expire and the bidding will continue.
How do I sell items on your website?
We have a Corporate Program and a Non-Profit Program. Please visit our Contact Us page and send us a message to learn more.
What happens if the winning bidder fails to pay for their item?
The Auctioneer reserves the right to offer the item to the bidder who was
next in line to purchase (next highest bidder for Ascending Auctions, next
lowest bidder for Reverse auctions.)
How do I determine the reserve price?
If you are using the Ascending Auction type, then you may want to
enter a reserve price, below which the property will not sell. This
should be the price that is your absolute lowest price you are willing to sell
your property for. If using our Reverse Seated Auction or Fixed Price
Seated auction, it is not necessary to set a reserve price.
How long does an auction last?
Most Reverse Seated Auctions last anywhere from a few minutes to an hour, depending on the type
of item for sale. Note that the clock time is a maximum time limit (often 20 or 30 minutes), but most auctions are over much faster. Most Ascending Auctions last from a few days to a
few weeks. Refer to the auction details for more information.
What if I still need help or have additional questions?
Do you have additional questions we haven't answered? We would
love your feedback. Please feel free to visit our Suggestions Page, and
a Bid4Real Customer Service representative will be in touch within 24 hours.